Terms & Conditions
1. Appointment Policy:
Appointments can be scheduled by phone, email, or through our online booking system.
Patients are encouraged to arrive on time for their appointments. Late arrivals may result in rescheduling.
Cancellations or rescheduling should be made at least 24 hours in advance.
2. Payment Terms:
Payment is due at the time of service unless other arrangements have been made in advance.
We accept cash, credit/debit cards, and insurance plans. Payment plans may be available for certain treatments.
Patients are responsible for any fees not covered by their insurance plan.
3. Confidentiality:
We adhere to strict confidentiality guidelines to protect patient information.
Patient records and personal information are securely stored and accessed only by authorized personnel.
Patient information will not be shared with third parties without explicit consent, except as required by law.
4. Treatment Procedures:
Treatment plans will be discussed with patients, including options, risks, and expected outcomes.
Patients have the right to ask questions and seek clarification about their treatment plan.
Emergency dental care will be provided as promptly as possible.
5. Liability:
Our dental office is committed to providing high-quality care, but we cannot guarantee specific outcomes.
We are not liable for any damages resulting from the misuse of information provided on our website or during consultations.
Patients are responsible for disclosing relevant medical history and following post-treatment instructions to ensure optimal results.
6. Consent for Treatment:
Patients are required to provide informed consent before undergoing any dental treatment.
Consent forms will be provided, outlining the proposed treatment, associated risks, and alternatives.
Parents or legal guardians must provide consent for treatment of minors.
7. Complaints and Feedback:
We welcome feedback from patients to improve our services.
Patients with concerns or complaints are encouraged to contact our office manager for resolution.
8. Changes to Terms and Conditions:
These terms and conditions may be updated periodically. Patients will be notified of any changes.
9. Governing Law:
These terms and conditions are governed by the laws of [Your Jurisdiction].
By scheduling an appointment or receiving treatment at our dental office, you agree to abide by these terms and conditions.
For any questions or concerns regarding these terms and conditions, please contact us.
Privacy Policy
1. Collection of Information:
We collect personal information, including but not limited to, name, contact information, medical history, and insurance details, to provide dental services.
Information may be collected through forms, electronic records, and conversations during appointments.
2. Use of Information:
Personal information is used to provide dental treatment, process payments, and communicate with patients regarding appointments and follow-up care.
We may also use aggregated, anonymized data for research and statistical analysis to improve our services.
3. Disclosure of Information:
Patient information may be disclosed to third-party service providers, such as insurance companies, for the purpose of processing claims and coordinating care.
We may also disclose information when required by law or to comply with legal processes.
4. Security Measures:
We employ security measures to protect patient information from unauthorized access, disclosure, alteration, or destruction.
Access to patient records is restricted to authorized personnel who are trained in handling confidential information.
5. Retention of Information:
Patient records are retained for the duration required by law and professional standards. After this period, information may be securely archived or destroyed.
6. Patient Rights:
Patients have the right to access their personal information and request corrections or updates as needed.
Patients may also request restrictions on the use or disclosure of their information, subject to legal requirements.
7. Consent:
By providing personal information and using our services, patients consent to the collection, use, and disclosure of their information as outlined in this privacy policy.
8. Updates to Privacy Policy:
This privacy policy may be updated periodically to reflect changes in our practices or regulatory requirements. Patients will be notified of any significant changes.
9. Contact Information:
For questions or concerns regarding this privacy policy or the handling of personal information, patients can contact our Privacy Officer at the office level.